diff --git a/admin/tool/policy/classes/output/page_agreedocs.php b/admin/tool/policy/classes/output/page_agreedocs.php
index af6ebd61947..f149d52ccac 100644
--- a/admin/tool/policy/classes/output/page_agreedocs.php
+++ b/admin/tool/policy/classes/output/page_agreedocs.php
@@ -232,6 +232,10 @@ class page_agreedocs implements renderable, templatable {
                 ];
                 redirect(new moodle_url('/admin/tool/policy/view.php', $urlparams));
             }
+        } else {
+            // Update the policyagreed for the user to avoid infinite loop because there are no policies to-be-accepted.
+            api::update_policyagreed($userid);
+            $this->redirect_to_previous_url();
         }
     }
 
diff --git a/admin/tool/policy/tests/behat/acceptances.feature b/admin/tool/policy/tests/behat/acceptances.feature
index 077477cdf63..f198cc90b66 100644
--- a/admin/tool/policy/tests/behat/acceptances.feature
+++ b/admin/tool/policy/tests/behat/acceptances.feature
@@ -292,3 +292,23 @@ Feature: Viewing acceptances reports and accepting on behalf of other users
     And I should see "2 of 2" in the "User One" "table_row"
     And "Consent given on behalf of user" "icon" should exist in the "User Two" "table_row"
     And I should see "2 of 2" in the "User Two" "table_row"
+
+  Scenario: View acceptances made by users on their own after inactivating a policy
+    Given I log in as "user1"
+    And I should see "This site policy"
+    And I should not see "Course overview"
+    And I press "Next"
+    And I set the field "I agree to the This site policy" to "1"
+    And I press "Next"
+    And I should see "Course overview"
+    And I log out
+    And I log in as "admin"
+    And I navigate to "Users > Privacy and policies > Manage policies" in site administration
+    And I click on "Actions" "link_or_button" in the "This privacy policy" "table_row"
+    And I click on "Set status to \"Active\"" "link" in the "This privacy policy" "table_row"
+    And I press "Continue"
+    And I click on "Set status to \"Inactive\"" "link" in the "This privacy policy" "table_row"
+    And I press "Continue"
+    And I log out
+    When I log in as "user1"
+    Then I should see "Course overview"