diff --git a/communication/classes/api.php b/communication/classes/api.php
index db3f454bec7..e7ee4c7fe96 100644
--- a/communication/classes/api.php
+++ b/communication/classes/api.php
@@ -229,13 +229,11 @@ class api {
     /**
      * Set the form definitions for the plugins.
      *
-     * @param \MoodleQuickForm $mform
-     * @return void
+     * @param \MoodleQuickForm $mform The moodle form
+     * @param string $provider The provider name
      */
-    public function form_definition_for_provider(\MoodleQuickForm $mform): void {
-        $provider = $mform->getElementValue('selectedcommunication');
-
-        if ($provider[0] !== processor::PROVIDER_NONE) {
+    public function form_definition_for_provider(\MoodleQuickForm $mform, string $provider = processor::PROVIDER_NONE): void {
+        if ($provider !== processor::PROVIDER_NONE) {
             // Room name for the communication provider.
             $mform->insertElementBefore(
                 $mform->createElement(
@@ -247,7 +245,7 @@ class api {
             $mform->addHelpButton('communicationroomname', 'communicationroomname', 'communication');
             $mform->setType('communicationroomname', PARAM_TEXT);
 
-            processor::set_proider_form_definition($provider[0], $mform);
+            processor::set_provider_specific_form_definition($provider, $mform);
         }
 
     }
diff --git a/communication/classes/form/configure_form.php b/communication/classes/form/configure_form.php
index e3cc7f6a4e7..6b6fa251483 100644
--- a/communication/classes/form/configure_form.php
+++ b/communication/classes/form/configure_form.php
@@ -38,6 +38,34 @@ class configure_form extends \moodleform {
      */
     protected $communication;
 
+    /**
+     * Class constructor
+     *
+     * @param \stdClass $course Course object
+     * @param int|null $instanceid Instance ID
+     * @param string|null $instancetype Instance type
+     * @param string|null $component Component name
+     * @param string|null $selectedcommunication Selected communication service (provider)
+     */
+    public function __construct(
+        \stdClass $course,
+        ?int $instanceid = null,
+        ?string $instancetype = null,
+        ?string $component = null,
+        ?string $selectedcommunication = null,
+    ) {
+        parent::__construct(
+            null,
+            [
+                'instance' => $course,
+                'instanceid' => $instanceid,
+                'instancetype' => $instancetype,
+                'component' => $component,
+                'selectedcommunication' => $selectedcommunication,
+            ],
+        );
+    }
+
     /**
      * Defines the form fields.
      */
@@ -57,6 +85,8 @@ class configure_form extends \moodleform {
         $this->communication->form_definition($mform);
         $this->communication->set_data($instance);
 
+        $this->set_form_definition_for_provider();
+
         // Form buttons.
         $buttonarray = [];
         $buttonarray[] = $mform->createElement('submit', 'saveandreturn', get_string('savechanges'));
@@ -77,11 +107,24 @@ class configure_form extends \moodleform {
     }
 
     /**
-     * Fill in the communication page data depending on provider selected.
+     * Defines the requested/current provider
+     *
+     * Get the selected communication service (provider),
+     * and then use it to show the provider form fields.
      */
-    public function definition_after_data() {
-        $mform = $this->_form;
-        // Add communication plugins to the form with respect to the provider.
-        $this->communication->form_definition_for_provider($mform);
+    private function set_form_definition_for_provider(): void {
+        $instance = $this->_customdata['instance'];
+        if ($selectedcommunication = $this->_customdata['selectedcommunication']) {
+            // First is to check whether the selected communication was selected from the form.
+            $provider = $selectedcommunication;
+        } else if (isset($instance->selectedcommunication)) {
+            // If the form is not yet submitted, get the value from the DB.
+            $provider = $instance->selectedcommunication;
+        } else {
+            // Otherwise, set to PROVIDER_NONE.
+            $provider = \core_communication\processor::PROVIDER_NONE;
+        }
+
+        $this->communication->form_definition_for_provider($this->_form, $provider);
     }
 }
diff --git a/communication/classes/processor.php b/communication/classes/processor.php
index 82f40965302..40b96ba24be 100644
--- a/communication/classes/processor.php
+++ b/communication/classes/processor.php
@@ -462,12 +462,12 @@ class processor {
     }
 
     /**
-     * Get communication provider for form feature.
+     * Set provider specific form definition.
      *
      * @param string $provider The provider name
      * @param \MoodleQuickForm $mform The moodle form
      */
-    public static function set_proider_form_definition(string $provider, \MoodleQuickForm $mform): void {
+    public static function set_provider_specific_form_definition(string $provider, \MoodleQuickForm $mform): void {
         $providerclass = "{$provider}\\communication_feature";
         $providerclass::set_form_definition($mform);
     }
diff --git a/communication/configure.php b/communication/configure.php
index 36724e082f8..dd3ce0f987f 100644
--- a/communication/configure.php
+++ b/communication/configure.php
@@ -30,6 +30,7 @@ require_login();
 $instanceid = required_param('instanceid', PARAM_INT);
 $instancetype = required_param('instancetype', PARAM_TEXT);
 $component = required_param('component', PARAM_COMPONENT);
+$selectedcommunication = optional_param('selectedcommunication', null, PARAM_PLUGIN);
 
 $instanceinfo = [
     'instanceid' => $instanceid,
@@ -66,8 +67,16 @@ $PAGE->add_body_class('limitedwidth');
 
 // Append the instance data before passing to form object.
 $instanceinfo['instance'] = $instance;
+
 // Get our form definitions.
-$form = new \core_communication\form\configure_form(null, $instanceinfo);
+$form = new \core_communication\form\configure_form(
+    course: $instanceinfo['instance'],
+    instanceid: $instanceinfo['instanceid'],
+    instancetype: $instanceinfo['instancetype'],
+    component: $instanceinfo['component'],
+    selectedcommunication: $selectedcommunication
+);
+
 
 if ($form->is_cancelled()) {